state of the art data center facilities located in
Dallas, Texas. Both facilities offer complete redundancy
in power, HVAC, fire suppression, network connectivity,
and security. With over 35,000 sq ft of raised floor and
15,000 sq ft of static free tile, We has an offering to
fit any need. Our product offerings includes private
data suites (mini-data centers), private caged suites,
cabinets, half-cabinets, tri-cabinets, and rack space by
the Unit. Both facilities sit atop multiple power grids
driven by TXU electric, both facilities have multiple
Liebert and Power Ware UPS battery backup power, and both
facilities have onsite permanent generator power. Our
HVAC systems are a combination of glycol, chilled water,
and condenser units by Liebert and Data Aire to provide
redundancy in cooling coupled with 6 managed backbone
providers. Twelve more third party backbone providers
are available in the building via cross connect. Fire
suppression includes a pre-action dry pipe system in
both facilities including VESDA (very early smoke
detection apparatus) along with over 600 smoke
detectors. Security is also concern for The Planet and
our customers so all facilities are key card access with
CCTV for maximum security. All visitors to the data centers
must check in and out of the facility. The
goal is to provide maximum redundancy in every facet of
the data center environment to facilitate 100% uptime for
your entire hosting infrastructure.
monitor all our customer equipment and datacenter
infrastructure is being monitored at all times by
automated systems and manually as well at all times.
The IPAlert system monitors up to 16 different
services over a private or public IP network without a
client install. Our premium IPAlert system also
includes a client based monitoring application that
will allow us to drill down and monitor all internal
server services such as ram usage, CPU usage,
applications, services, and internal temperature.
IPAlert system is available online 24/7/365 for
viewing services and up to date statistical
information. The IPAlert system also houses key
escalation procedures designed and supplied by each
customer to ensure the correct escalation path is
utilized at the first sign of trouble. Our NOC
personnel monitor the IP Alert System 24/7/365 from
both datacenter locations with technician's onsite
around the clock to assist you in your needs.
Monitoring includes free "hands and eyes"
service to all customers for emergency situations that
require additional assistance.
internal network architecture utilizes the Enterprise
routing and switching engines from Juniper and Cisco.
Our network is fully meshed and redundant with 6
backbone providers. Our current network consists of,
UUNet (GigE), Level 3 (GigE), Time Warner (GigE),
Global Crossing (GigE), Verio (GigE), and ATT (DS3).
dedicated servers are delivered with the following
high-speed dedicated Internet server
guarantee: We will replace failed hardware within
server monitoring: 24 hours a day, 7 days a week, 52 weeks a year
control of your server with root or administrator
space in our leased facility
reboot and/or application shutdown and restart
power management system and redundant power
air cooling and security system in the datacenter location
to 8 backbone service providers
Onsite hands and eyes for reboots and assistance